Frequently Asked Questions

What forms of payment do you accept?

  • All payments are securely processed through PayPal & Major Cards. East Gold does not have access to any credit card information. The following forms of payment are accepted: Visa, MasterCard, American Express, Discover, and PayPal.

International Customs & Duties
  • East Gold ships items to all worldwide customers, our aim is to give you a good shopping exprience.
Shipping Methods
  • All shipping will be handled through FedEx, UPS, DPD, TNT & DHL
  • Shipping costs are calculated during checkout. FedEx cannot deliver to Post Office (PO) Boxes, but they will deliver to most United States Rural Routes. We do not ship on Saturdays, standard business days only (Monday-Friday).
How long does it take to receive my order?
  • Most estimated transit times for ground deliveries will be no more than 25 business days from the day your items are shipped. To better estimate your transit times, please visit FedEx’s website.
Can I customize products?
  •  We can custom print Napkins, Guest Towels, Placemats, and Traymats, etc.  For custom print information and minimum order quantities please email sales@goldintheeast.com or contact the design & printing Manager admire@goldintheeast.com.